Refund and Return Policy
Refund and Return Policy
15% RESTOCKING FEE WILL APPLY TO:
Store products, metal, and/or material that has not been processed or altered in any way, and still in its original non-damaged packaging and condition being returned within 30 days accompanied by an original receipt, may be issued a refund for the product with a 15% restocking fee.
- Items pulled from warehouse requiring fork-lift or special handling
- If the order was delivered by our truck or shipped UPS, Freight charges will also be added to the restock fee
- Returns exceeding 30 days, non-processed and in original non-damaged packaging will be issued store credit only and a 15% restocking fee will be subtracted from the total credit issued.
- Special cutting or processing (If deemed by Manager as re-sellable or possibly a “Scrap Value” refund will be issued as a store credit only).
- All Broker / Special Order Items will be charged the re-stocking fee assessed to IMS by its supplier plus a 15% handling fee.
NON REFUNDABLE CHARGES AND/OR ITEMS WHICH CANNOT BE RETURNED:
- Any metals not complying with the conditions above.
- Any metals not in “Like New” sales condition and re-sellable.
- Shipping Fees are non-refundable
- Material Handling or Processing Fees are non-refundable
- Drafting, Art, or Engineering Fees are non-refundable
Contact
Services and products for welders, manufacturers, DIYers, fabricators, auto parts builders, general contractors, home builders, pipe fitters
1128 Blue Mound Rd W #301
Haslet, TX 76052
sales@shortironstore.com
(817) 367-9533